Privacy Policy
Last Updated: 25 October 2026
Splash & Burn respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, store and disclose personal information when you visit our website, contact us, enquire about our products or services, or otherwise interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Your name
- Email address
- Phone number
- Details of your enquiry or service request
- Any other information you choose to provide when contacting us
Our website may also collect technical information, such as your IP address, browser type, device information and website usage data.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests.
- Provide information about our products and services.
- Arrange appointments, installations or servicing where applicable.
- Improve our website and customer experience.
- Maintain website security and prevent misuse.
- Meet applicable legal obligations.
3. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, remember preferences and understand how visitors use our website.
You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled. Third-party analytics or embedded services may collect information in accordance with their own privacy policies.
4. Sharing Your Information
We do not sell your personal information. We may share information with service providers who help us operate our website, manage enquiries, provide requested services or maintain our business systems.
We may also disclose information where required or permitted by law, or where necessary to protect our legal rights and website security.
5. Data Security and Retention
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements. No method of electronic storage or transmission can be guaranteed to be completely secure.
6. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review the relevant privacy policies before providing personal information to those websites.
7. Your Privacy Rights
Depending on applicable law, you may have the right to request access to or correction of your personal information, ask questions about how it is handled, or raise a privacy concern.
To make a request, please contact us using the contact details provided on our website.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, together with an updated revision date where appropriate.
9. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Splash & Burn through the contact details listed on our website.